Restaurant Manager Nino's Southern Side's
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Built on Flavor, Raised on Soul
Position Overview
The Store Manager is responsible for the full operational, financial, and cultural performance of the Nino’s Southern Sides location in Fox Point. This leader drives daily execution across food quality, team development, customer experience, and profitability while embodying the brand’s commitment to excellence, hospitality, and consistency.
This role requires a hands-on operator who thrives in high-volume environments, understands soul food execution, and can lead teams with discipline, accountability, and heart.
Key Responsibilities
1. Operations Management
- Oversee all daily restaurant operations including opening, peak service, and closing procedures
- Ensure all food is prepared, held, and served within strict quality and time standards (no product held beyond 24 hours)
- Maintain consistency in high-demand items (fried chicken, pork chops, sides) with proper batch cooking and forecasting
- Monitor and enforce food safety, sanitation, and health department compliance (DATCP standards)
- Manage kitchen flow, fryer utilization (4 fryers / 15-piece capacity), and production pacing
2. Financial Performance
- Drive store toward annual revenue targets (aligned with AUV goals of $1.5M–$1.8M+)
- Manage daily sales tracking, labor costs, and food cost (COGS)
- Control waste through disciplined prep, portioning (5 oz sides), and nightly disposal processes
- Optimize scheduling to balance labor efficiency with service quality
- Execute local store marketing strategies to drive traffic and ticket growth
3. Team Leadership & Development
- Recruit, hire, train, and retain a high-performing team (target: 20+ employees)
- Lead pre-shift meetings focused on execution, energy, and upselling
- Develop staff through structured training programs (food prep, service, speed of execution)
- Enforce accountability through performance management and coaching
- Build a culture aligned with hospitality, urgency, and pride in product
4. Customer Experience (OSAT Focus)
- Deliver exceptional guest experiences rooted in hospitality and consistency
- Resolve customer concerns quickly and professionally
- Drive upselling and combo meal focus to increase average check
- Maintain clean, welcoming dining and service environments
- Monitor online reviews and community feedback
5. Inventory & Supply Chain Management
- Manage ordering, receiving, and inventory levels for all food and supplies
- Ensure proper storage, rotation (FIFO), and labeling of all products
- Maintain accurate inventory counts and reduce shrinkage
- Coordinate with vendors and leadership on supply needs
6. Brand Execution
- Ensure all branding, menu presentation, and in-store marketing aligns with Nino’s standards
- Execute promotional campaigns (e.g., Soul Bowls, Senior Days, Featured Plates)
- Uphold visual presentation of food—plates must reflect quality and authenticity
- Represent the brand in the Fox Point community
Qualifications
Required
- 3–5+ years of restaurant or QSR management experience
- Proven ability to manage high-volume food operations
- Strong understanding of food safety, kitchen operations, and labor management
- Experience with scheduling, P&L accountability, and inventory systems
- Leadership presence with ability to motivate and discipline teams
Preferred
- Experience in soul food or comfort food concepts
- Multi-unit or high-growth brand experience
- Background in community-driven or family-owned businesses
Key Competencies
- Operational Excellence
- Leadership & Team Development
- Financial Acumen
- Customer-Centric Mindset
- Urgency & Execution Discipline
- Problem Solving & Decision Making
Performance Metrics (KPIs)
- Daily and weekly sales performance
- Food cost % and waste control
- Labor cost %
- Order accuracy and ticket times
- Customer satisfaction (OSAT/reviews)
- Employee retention and training completion
Work Environment
- Fast-paced, high-volume restaurant setting
- Requires standing for extended periods
- Ability to lift up to 50 lbs
- Flexible schedule including nights, weekends, and holidays
Why Nino’s
At Nino’s Southern Sides, we don’t just serve food—we deliver an experience rooted in tradition, flavor, and community. This is an opportunity to lead a growing brand with strong backing, clear vision, and a commitment to excellence.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
HISTORY
Dr. Valerie Daniels-Carter is the trail blazing co-founder and Chief executive Officer of V&J Holding Companies. In 1982, Valerie Daniels Carter and her brother, John Daniels, Jr. opened its single Burger King restaurant in Milwaukee, Wisconsin. Today V&J Holding Companies, Inc. is the nation’s largest African American owned restaurant franchise and one of the top 10 employers as reported by Black Enterprise Magazine, year after year. V&J owns and operates a network of Auntie Anne’s, MyYoMy, Cinnabon and Coffee Beanery restaurants located throughout North America: in addition, a print shop and construction company with a proven record of success in urban, rural, and suburban markets alike.
Mission And Vision
Our mission & vision is to follow our YATSE Service Standards.
YATSE is our motto, and we will be the leader by which others are measured.
You Are the Standard of Excellence
Core Values
There are many reasons for V&J’s success “our core values are:
- Strong management
- Great leadership
- Christian values
- Efficient operations
- Extensive restaurant experience
- The ability to find and reward talented team members.
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